Governance & trust
Legal documents.
Written in plain language. If you have questions about how we handle information, consent or clinical responsibility, ask us directly.
Questions on data or terms?
Write to our compliance lead at care@sereinstudio.com.
Privacy notice
This notice explains how Serein Clinic Ltd (“Serein”, “we”) handles personal information submitted through this website.
Who we are
Serein Clinic Ltd, registered in England & Wales under company number 14892011, with a registered studio address at 12 Linden Mews, London W1. Data protection contact: care@sereinstudio.com.
What we collect
- Contact details you provide: name, email address, telephone number (stored with database-level encryption).
- Enquiry details: treatment interest, preferred contact method, preferred date and any notes you provide.
- Consent timestamp, consent text version, and IP address for GDPR audit conformance.
Please do not send detailed medical diagnoses or clinical history through web forms. Medical information is recorded in person during consultations.
Lawful basis
Processing relies on your explicit consent for enquiries and legitimate interests in operating a clinical practice and meeting statutory healthcare obligations.
Your rights
Under GDPR, you have the right to access, rectify, or request erasure of your data. You may trigger an automated data erasure or export request by contacting the clinic.
Cookie policy
Cookies are small files stored by your browser. Serein takes a privacy-first posture and does not set invasive advertising, tracking, or cross-site profiling cookies.
Strictly necessary
Required for secure session handling and CSRF protection on forms. These cannot be disabled.
Analytics
We use privacy-preserving analytics that operate without cookies and without collecting personal identifiers.
Terms of use
These terms govern your use of the Serein website.
No clinical relationship
Browsing this site, submitting a consultation request, or joining our mailing list does not establish a clinical doctor-patient relationship. Care begins upon mutual in-person assessment.
Pricing transparency
All prices indicated on the site are guide figures. A confirmed, written quote is provided after personal consultation before any procedure is scheduled.
Medical disclaimer
Medical disclaimer: content on this site is for general information and does not replace an individual consultation with a qualified practitioner. Treatment suitability varies between individuals; no outcome is guaranteed. This is a front-end demonstration with no live booking or clinical service attached.
Individual variability
Aesthetic and dermatological treatments interact with living biological tissue. Response times, healing rates, and outcomes differ between patients. We do not provide outcome guarantees.